AirportAssist Services

At Noi Bai Airport, Airportassist provides fast-track assistance for the travellers, which helps to bypass the lengthy queues at the immigration, security and customs gates with priority. This makes your journey smooth and sails through the procedures smoothly and peacefully.

HAN Airport provides Meet and Greet services in which the staff will be standing at the agreed point, either at the curbside or arrival hall or a meeting point with a name board, where he/she will welcome you in the warmest way possible.

Pre-flight relaxations in designed airport lounges with comfortable seating, snacks, Wi-Fi and peaceful areas, followed by AirportAssist employees when you are ready to move to departure.

To provide luxurious and secluded services to the travellers, AirportAssist offers premium services, such as special check-in, porter service, and coordination with a tailor-made passage through the terminal.

Passengers and families that require special attention are provided with a personalised service, such as assistance in terminals or in the needs of infant care, wheelchairs, and priority services.

You don’t have to carry your heavy luggage at Noi Bai Airport because your helper will arrange the packing and dropping off of luggage, the transportation of shags in the vehicle drop-off area to the counter and further (there may be an extra fee in certain airlines).

The process of flight connections may be hectic, but not at Noi Bai. AirportAssist guides you between terminals, assists you in sailing through transit procedures without any hassle, and assists you in finding lounges or places to rest during layovers.

Noi Bai International Airport is an airport that can comfortably be used during layovers, yet there are a few tricks that can make it better:

• Keep track: Keep track of the changes to your flight with your AirportAssist representative so you are never late and will be updated.
• Plug and relax: Long layovers are the best time to relax, stretch, or check your work, as there is free Wi-Fi connectivity throughout the terminals.
• Food and culture: HAN Airport offers a huge array of Vietnamese delicacies where you can taste the authentic cuisine. Don’t miss out on the famous Pho and Banh mi during the layover.
• In lounges: Lounges are the best option to spend your time. Assuming time permits, go to one of the high-quality lounges to shower, eat or just rest and prepare to take another flight.

AirportAssist ensures that passage through the airport is hassle-free, comfortable and calm. So that your layovers won’t be a boring process.